Permanent employee,
Full-time
· Edinburgh, Head Office
25,000 - 35,000 £ per year
Job Description
Unleash your potential and join the team redefining the future of administration!
Who We Are At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!
Key Responsibilities and Skills
What You’ll Do The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to clients daily. In the role of Events Team Lead you will oversee and manage events within the service delivery team, including the management of a small (initially) virtual team, with the expectations for scaling. Here’s what your day-to-day will look like:
Assignment Allocation:
Assess event complexity and allocate tasks/resources to the team.
Team Management:
Manage a small virtual team, ensuring smooth collaboration and performance. This team is expected to scale as the event scope grows.
Coordination with Account Manager & Stakeholders:
Work closely with the Account Manager and collaborate with internal and external stakeholders to ensure smooth event execution.
Efficient Event Management:
Ensure events are executed smoothly, keeping the team on track and meeting deadlines.
Process Documentation & Refinement:
Document and continuously improve event processes for efficiency.
Event Scope:
The events will likely include departmental/team events with a mix of social and professional elements, such as team-building, client-facing, and internal development sessions.
Be a Relationship Builder:
Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations.
Represent SmartPA’s values with authenticity, serving as a positive brand ambassador in every interaction.
Collaborate across teams to ensure consistent quality and excellence in all deliverables.
Experience
What You’ll Need Your experience is key, but your attitude is what sets you apart. Essential:
Proficiency in MS Office (especially Outlook, Word, and Excel).
Proven experience in events management and project coordination.
A track record of meeting tight deadlines and juggling competing priorities.
Team management experience.
Desirable:
Familiarity with Google Suite, CRM platforms and booking systems.
Background in office management, account management, or similar.
Experience in process improvement and creating efficiencies.
Salary
£25,000 - £35,000
Schedule
Monday - Friday, 9am - 5.30pm
Job Type
Permanent
What's in it for you?
What’s in It for You? At SmartPA, we believe in rewarding talent and supporting your growth:
Competitive Salaries
Yearly Bonuses based on company, department, and individual performance.
Hybrid work with 1 day at home per week.
Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
33 Days Holiday: Because rest fuels greatness.
Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.
All offers are conditional on successful background checks and references. Probationary period of 3 months.
Ready to Make Your Mark? If you’re excited to make an impact and shape the future of administration, we’d love to hear from you. Apply now to join a team where your work truly matters!
At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing access to the world’s largest talent pool, whilst raising standards and inspiring growth across our marketplace.
We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business, delivering SmartPA's world-class back office services.
Whether you want flexible working hours, increased income, better work-life balance or minimised childcare costs, SmartPA enables you to achieve your goals
Thank you for your interest in SmartPA, please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to careers@smart-pa.com.
