Job Description
About us
From supporting start-ups to empowering stakeholders at Google and freeing up the time of a leading Travel Tech C-suite, SmartPA has built a model where technology enhances human capability rather than replaces it. We help people focus on what matters most, while we take care of the systems, tools, and processes that make it possible.
This role is dedicated to one of our key clients – a global tech leader – giving you the opportunity to make a tangible impact on a high-performing, international team.
Our Vision is to deliver a world-class, human-centred, tech-enabled PA and admin service that delivers measurable results, today and into the future.
Key Responsibilities and Skills
What you’ll doAs a Tools & Automation Specialist, you’ll be the person who makes work
feel easier. You’ll design and build smart automation tools that remove friction, save time, and help teams focus on work that actually matters.
You’ll thrive in a fast-moving environment where no two days are the same, bringing a human-centred mindset and a genuine curiosity about how technology can work better for people – not the other way around. This is a role for someone who enjoys spotting inefficiencies, building elegant solutions, and changing the way teams get things done.
What your day will look like - Building and rolling out automation tools and frameworks that simplify and improve everyday business operations.
- Spotting opportunities where automation can make the biggest impact – then leading the charge to turn ideas into reality.
- Creating scalable, future-ready solutions that work across different areas of the business.
- Helping stakeholders rethink how things are done, using automation to make processes smarter, faster, and more impactful.
- Owning projects end-to-end – from idea to launch – and clearly showing the value and results they deliver.
- Bringing insights to life by presenting data, visuals, and recommendations in a way that tells a compelling story.
The Impact you’ll have Your work will
free up time and capacity for high-performing teams, helping them move faster, innovate more, and deliver better experiences. You’ll support major technology breakthroughs, enhance UX, and boost productivity across both our client and SmartPA teams.
In short: you’re a
force multiplier – unlocking capacity, enabling innovation, and making great work happen at scale.
Salary
R 400,000 - R 580,000 depending on demonstrable experience
Schedule
37.5 hours per week, Monday-Friday, aligned with UK time zones of 9am-5.30pm (including daylight savings adjustments)
About us
At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!